I’m
having trouble to Log In, what can I do?
| 1.Lost
your password: If you are trying to log in and the system tells
you your password is incorrect, probably you have forgotten or lost your
password. We have an automated reset password system. Just click the link “Lost Your
Password” and you will be
redirected to a new form where you will write down your email or username. You
will receive a reset password link in your mail inbox so you can re-enter a new
password.</p> |
| 2.Invalid
username: Slideegg Login credentials consist of your username and password.
You username is not your email address by default. The username is
selected by users at the account creation time. If you are trying to login
and the system informs that the username is invalid, probably
you are using an incorrect username or trying to login with your email instead
of your username. In order to retrieve your username from your
email, please follow the steps in the previous point (Lost your password) and
you will receive your username and password reset in your email inbox. |
| For both
procedures, please check not only your inbox, but also your spam folder, as it
could happen that your email system understands this email as spam due to its
automatic delivery nature. |
| In case you
continue having trouble, or have any doubt on the process, don’t hesitate
to contact us through our
support center. We will be glad to help you |
Was this article helpful?
0 out of 1 liked this article
